Returns

Can I amend or cancel my order?

Yes. Please contact our Customer Service team on 0121 433 3727 as soon as possible.

Returns Policy

 We offer a 30 day returns policy if you are unhappy with your purchase for any reason. Please contact our Customer Service team on 0121 433 3727 or customerservice@biocare.co.uk.

Can I place an order over the phone?

Yes, we have a dedicated Customer Service team available Monday – Friday 8.30-17.00, ready to take your order over the phone. Just call +44(0)121 433 3727.

Do I have to register? 

You don’t have to register to place an order. When you go to the basket page you can check out as a guest. We do recommend that you register, so we can keep you up to date with latest offers, product and health news.  

What payment methods do you accept?

All major Debit & Credit Cards and PayPal.